If you are a nurse, physician, surgeon, doctor or anyone else working in the healthcare sector, it’s highly likely that you’ve encountered a communication problem with a patient at some point in your medical career.
Relying on bilingual staff or bilingual family members can often lead to misunderstandings of a patients symptoms, their healthcare plan, and providing accurate instructions for medication dosage or usage. Going through a consent process usually involves a conversation using complex medical words/terms that non-medical staff are just simply not trained to deal with.